These Terms of Service ("Terms") govern your access to and use of the ALEXE website and any related services, content, forms, messaging, consultations, and communications offered by ALEXE ("ALEXE," "we," "our," or "us"). By using this website or engaging with our services, you agree to these Terms.
1. Use of Website and Services
ALEXE provides digital marketing, automation, website, CRM, messaging, lead generation, and related business growth services. You agree to use this website and our services only for lawful purposes and in a manner that does not violate any applicable law or regulation.
2. No Guarantee of Results
We aim to provide high-quality services and strategic support, but we do not guarantee any specific business outcome, including leads, booked appointments, revenue, rankings, or conversions. Results may vary based on industry, market conditions, implementation, follow-through, and other external factors.
3. Quotes, Pricing, and Scope
Any pricing shown on our website is for general informational purposes and may be subject to change. Final pricing, scope, deliverables, and timelines are determined based on the specific needs of each client engagement.
Additional requests, revisions, integrations, or expanded work outside the original scope may require a separate agreement or updated pricing.
4. Payments
If you become a client, payment terms will be outlined in your proposal, invoice, or service agreement. You agree to make payments according to those terms. Failure to pay may result in paused services, revoked access, delayed delivery, or termination of the engagement.
5. Client Responsibilities
You agree to provide accurate information and timely cooperation as needed for ALEXE to perform services effectively, including where applicable:
- Business details and contact information
- Branding materials and approvals
- Access to platforms, domains, hosting, CRM, or accounts
- Timely responses to requests, approvals, and feedback
6. Intellectual Property
Unless otherwise agreed in writing, all pre-existing intellectual property, processes, frameworks, templates, systems, and methods used by ALEXE remain the property of ALEXE.
Upon full payment for agreed deliverables, clients may receive rights to use final approved materials specifically created for their project, subject to any third-party licenses, platform restrictions, or separate written agreement.
7. Third-Party Platforms and Tools
Our services may involve third-party tools, software, platforms, messaging providers, automation tools, or integrations. We are not responsible for outages, restrictions, policy changes, account suspensions, pricing changes, or limitations imposed by third-party providers.
8. Communications and SMS Consent
By submitting your contact information through our website, form, booking system, or chat widget, you agree that ALEXE may contact you regarding your inquiry, services, scheduling, support, or related business communications by email, phone, or SMS where applicable.
Consent to receive SMS messages is not a condition of purchase. You are responsible for any charges imposed by your mobile carrier.
9. Acceptable Use
You agree not to:
- Use this website for fraudulent, unlawful, abusive, or misleading purposes
- Attempt to interfere with the operation, security, or performance of the website
- Copy, scrape, reproduce, or repurpose our content, systems, or materials without permission
- Submit false information or impersonate another person or business
10. Disclaimer
This website and our services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We make no warranties, express or implied, regarding uninterrupted access, error-free operation, merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, ALEXE shall not be liable for any indirect, incidental, consequential, special, punitive, or lost-profit damages arising from or related to your use of the website or our services.
Our total liability, if any, for claims arising out of or related to the website or services shall not exceed the amount actually paid to ALEXE for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless ALEXE from any claims, damages, liabilities, costs, or expenses arising out of your misuse of the website, your violation of these Terms, or your violation of any law or third-party rights.
13. Termination
We reserve the right to suspend or terminate access to our website or services at any time, with or without notice, if we believe these Terms have been violated or if continued access may create legal, operational, or reputational risk.
14. Changes to These Terms
We may update these Terms from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the applicable state and jurisdiction in which ALEXE operates, without regard to conflict of law principles.
16. Contact Us
If you have any questions about these Terms, contact us: